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Customer Support

FTP Support:
Setup: for Netscape Navigator/Communicator
Setup: for Microsoft Internet Explorer
Setup: for Opera or America Online
Setup: for NCSA Mosiac for Windows
Setup: for WS_FTP (Winsock)
Setup: for FTP Explorer
Setup: for Unix Shell or Windows NT/95 FTP Utility

Dial-Up Setup:
Setup: Win 95/98/ME
Setup: Win 2000/XP
Setup: Macintosh/iMac

Email Setup:
Setup: Eudora 3.x
Setup: Eudora 4.x
Setup: Outlook / Outlook Express
Setup: Netscape 4.0 to 4.5
Setup: Netcape 4.5 & up
Setup: Netscape 6.x

Additional Information:
Disconnect Problems
Using Personal WebSpace
Apply for additional Email Accounts
 

Notice: FTP will now only work to ftp.lazerlink.net or ftp.yourdomain.com. Previously we allowed people to ftp to www.yourdomain.com, but this will no longer work as of 8/5/2003. Please see below for detailed directions your software client. If you have any questions, please contact support at support@getwireless.net.

 

Instructions for Netscape Navigator/Communicator (v2.0 or greater):

  1. In the "Location:" box, type ftp://ftp.lazerlink.net. This will connect you to Lazerlink’s FTP site.
  2. Enter your username and your password and click Log In.
  3. Choose Upload File from the File menu. Use the upload dialog to choose the file you want to send.
  4. Please use DOS naming conventions (Xxxxxxxx.Yyy) for files you upload.

Instructions for Microsoft Internet Explorer (v5.0 or greater):

  1. In the "Address:" box, type ftp://ftp.lazerlink.net. This will connect you to Lazerlink’s FTP site.
  2. Enter your username and your password and click Log In.
  3. Find the file you want to send. Drag the file's icon into the directory window and release the mouse button.
  4. Please use DOS naming conventions (Xxxxxxxx.Yyy) for files you upload.

Instructions for Opera or America Online Browser:

As far as we know, these programs lack ftp upload capability. Try one of the other programs listed here.


Instructions for NCSA Mosiac for Windows (v2.11 or greater):

  1. In the "Web Page:" box, type ftp://ftp.lazerlink.net. This will connect you to Lazerlink’s FTP site.
  2. Enter your username and your password and click Log In.
  3. Click the right mouse button to bring up a menu; choose Upload File, Use the upload dialog to choose the file you want to send.
  4. Please use DOS naming conventions (Xxxxxxxx.Yyy) for files you upload.

Instructions for WS_FTP (Winsock):

  1. Initial Steps
    • Connect to the host: ftp.Lazerlink.net;
    • host type: Automatic Detect;
    Use anonymous login, using your username as a password. This will connect you to Lazerlink’s FTP site.
  2. Highlight the file you want to send in the "Local System", set the transfer type to Binary, and click on the send arrow (-->).
  3. Please use DOS naming conventions (Xxxxxxxx.Yyy) for files you upload. If you do not have e-mail, call with your information.

Instructions for FTP Explorer:

  1. Connect to the host: ftp.lazerlink.net; port: 21; Log in with your username and password. This will connect you to Lazerlink’s FTP site.
  2. Set the transfer type to Binary, select Upload from the File menu, and choose the file you want to send.
  3. Please use DOS naming conventions (Xxxxxxxx.Yyy) for files you upload. If you do not have e-mail, call with your information.

Instructions for using ftp from a Unix shell, or Windows NT/95 ftp utility:

Please note that if you are dialing into a Unix account from a local machine, you may need to upload your file to the Unix host before sending it over ftp. Also, this method should work with most implementations of ftp on most Unix environments; but you may need to consult your documentation depending on your particular version of ftp.
  1. Start ftp by typing: ftp ftp.lazerlink.net
    Or from within the ftp program, type: open ftp.lazerlink.net
    Login using your username and password.
  2. cd
    This will move you into the correct area to upload files.
    binary
    This ensures the file will transfer in binary mode, even if you are sending an ASCII file.
  3. put (local filename) (remote filename)
    If (remote filename) is omitted, the remote file will be given the same name as the local file. But if (local filename) includes the path, then the (remote filename) is required. Make sure the remote filename conforms to DOS standards (Xxxxxxxx.Yyy).

 

Lazerlink Internet Services
220 Regent Ct, Suite B
State College, PA 16801
(814) 867-2100
(814) 238-2729
Full Service dial-up Internet Access, fixed point wireless broadband, and web hosting
company serving State College, Altoona, and most of Central Pennsylvania.
Site Designed and Maintained by Lazerpro Digital Media Group, ©2001.
Website Design, Website Programming & Ecommerce Solutions.